AGENT OPERATIONS (AGENTOPS)

CHECK YOUR UNDERSTANDING • How does AgentOps differ from DevOps? ◦ Answer: It adds a focus on agent-specific things such as goals, plans, tool-call chains, governance, cost control, continuous evaluation, and human oversight. • Why enforce policy outside the agent? ◦ Answer: So a confused or manipulated agent cannot bypass the rule through its own reasoning. • What is drift, and why is it hard to see? ◦ Answer: A gradual change in behavior or performance; no single run looks broken, so only baselines and trends reveal it. • Why write down escalation paths? ◦ Answer: So serious problems reach the right people quickly without relying on someone happening to notice. • Why does every agent need a defined path for handing hard cases to a human? ◦ Answer: Because agents will meet situations they cannot handle safely, and a clear path ensures that someone with judgment takes over instead of the agent guessing.