DOMAIN-SPECIFIC HARNESSES

LEARNING GOALS A domain is a particular field of work, such as customer service, finance, healthcare, or factory operations. Each domain has its own tasks, its own risks, and its own rules. In this chapter, you will learn about customer support agents, data analysis and business intelligence agents, regulated fields that demand extra care, and edge agents that run on local hardware. THE SPECIALIST DOCTOR PICTURE A general family doctor knows a little about everything, and can handle most ordinary problems. A specialist, such as a heart surgeon, knows one area deeply, uses specialized instruments, and follows strict procedures because mistakes are costly. A general harness is the family doctor. A domain-specific harness is the specialist, with tools, permissions, and checks fitted to one field. The key lesson of this chapter is that the same layers apply everywhere, but the settings depend on the risk. A harness for casual entertainment can be loose, while one for medicine or money must be strict.