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ETHICS AND SOCIETAL IMPACT

Part 6 of 13

WORK, JOBS, AND SHARED BENEFIT Agents change how work is done, and that is a real social question and not only a technical one. Some tasks will be automated, some will change, and new tasks will appear. As an engineer you rarely decide company policy, yet you do decide how much a system leans on human judgment. A design that keeps a person in the loop for important decisions, and that makes the agent's reasoning easy to inspect, tends to support workers instead of replacing their judgment blindly. Be honest with colleagues about what a system can and cannot do, so that nobody plans around promises it cannot keep. SPEAKING UP Sometimes you will be asked to ship something you believe is unsafe or unfair. A calm, specific objection works better than a vague one. Describe the risk, show the evidence, suggest a safer alternative, and put your concern in writing. Many professions have codes of conduct that support this duty, and a growing number of organizations publish principles for responsible work with artificial intelligence. Read the principles of your own workplace, and hold yourself to them even when nobody is checking. Reliable engineering and ethical engineering are closely related, because both are about earning and keeping the trust of the people your work touches.
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